Jake and Andrew have always been exceptional in diagnosing my road bike issues as well as solving those issues quickly, therefore, getting me back on the road fast. Aas a repeat customer, I feel it's rather important to take care of "regulars" who continue to support Eddy's by getting me in and out ASAP. Keep these guys and keep up the great work!
My wife and I bought new Trek MIK compatible bags yesterday at Montrose store. John was extremely helpful in choosing the right bags for us. He went out of his way to help her with a problem she had with her bag - not bag's fault - weird snag issue.
In a phone call couple days ago, Stow store mechanic talked us through several menu layers to set up thumb throttle on our new Solar Sparrow bikes. Worked first try, he clearly knew the procedure by heart. Awesome customer service in both cases.
John from Wadsworth
I like that Eddy’s bike shop is a local brick and mortar store. Personalized shopping is a must for the best experience. I like that there are onsite techs to service the bicycles.
I had a flat tire and wanted to have time for a ride and they accommodated me and fixed it while I waited and also attached a new mirror to the handlebar. I greatly appreciated the same day service and convenience so I could get on my way.
Service was fantastic. Helped with fitting a child’s helmet and suggested we wait until spring for a new bike as he would likely grow out of it over the winter
Eddy's employees greet you upon entering the store in a very friendly manner. They are knowledgeable and pleasant and they aren't pushy. It's a great LBS!