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We absolutely love Epicenter Cycle! I bought my older grandson’s bike here two years ago, and now I’ve returned to buy a bike for my younger grandson’s 5th birthday. The staff is amazing and truly wonderful with kids. They make the whole experience fun, welcoming, and special. It’s clear they care about helping families find the perfect bike. I’m so happy to support this shop and highly recommend Epicenter Cycle to anyone looking for a great bike-buying experience! 🚲❤️
Huge high quality products with excellent services. Definitely recommend using their bike service department. Very knowledgeable technicians. Thank you for taking care of me.
Staff were super knowledgeable and friendly. I really love that THEY love bikes and it is clear they are into what they do. They made dropping off my bike easy and painfree.
I needed some help from the Service department. I came in without an appointment, but Marcus was able to assist me right away.
I appreciate the customer service I was provided.
After a month of searching for a 2026 Trek Fuel+ EX 9.7 size medium, all over the country I came across a bike finder website that led me to Epicenter Cycling in Santa Cruz (a few hours from my home). They were very easy to work with and held the bike for a month, with a deposit of course. The staff was excellent to deal with and made sure the bike was operating properly before I left. I would definitely check with Epicenter Cycling before purchasing my next bike
A bike shop for everyone from the enthusiast to the novelist - a great team of cyclist and mountain bikers at Epicenter from the front floor to the repair shop that are knowledgeable and helpful