I needed some servicing work done and you guys were friendly, helpful and polite and most importantly (in my opinion) I could tell that you knew what you were doing.
Speedy, friendly response on ordering a bike, giving good upfront information about expected build and delivery times. Bike well packaged for delivery.
Great prices and done the job really fast. Also such a welcoming and friendly staff team that helped me understand what was wrong with my bike and then give me the easiest and most affordable solution. Would recommend 100%.
Ordered multiple parts, selecting specific sizes, colours and intercompatibility. The process to order was really simplified by being able to buy the products as a bundle (crankset and bottom bracket).
Products were promptly dispatched and arrived well packaged.
Had an issue with one component - due to manufacturer error - where service was great and was ultimately resolved.
Kev made the purchase of a new e-bike easy and checked everything was in stock also called back when bike was sent out, gave great advice would recommend 👍
You guys went over-and-above to help me solve a problem with something I didn’t buy from you, in a time-critical situation. I’m super grateful!
Thanks to you, I was able to get my Onyx rear hub serviced with the correct grease, just in time for a long-planned trip to Scotland. I got to ride Laggan, Aviemore High Burnside, Cairngorm Mountain park, Glenlivet and Tarlands. My first time at each destination, most fun I’ve had on a bike in years!