Everyone is so helpful and knowledgeable, which makes the decision-making process easy and enjoyable. All of the team members are friendly, welcoming, and approachable. It definitely gives me confidence knowing we can come in and get the right guidance when shopping for my son’s ski gear!
I recently purchased a Trek bike there. It had been 15 years since I purchased a new bicycle and many changes had been made. Naturally I had many questions and the lady helping me was very knowledgeable and patient. I certainly would recommend Free Flight.
The response to my telephone inquiry was very friendly, and the gentleman who I spoke with provided me with the information that I was looking for to complete my online order. I placed my order through the Free Flight website, which was very easy and straight forward, and the items were shipped very promptly, which I appreciate. Free Flight was one of the last shops anywhere in North America who had stock of the small part that I needed for my 2020 Trek Top Fuel Project One carbon frame, which I am currently assembling as part of a custom build. The part has been discontinued by Trek, and I am grateful for the friendly assistance that I received from Free Flight to allow me to obtain this part. I would definitely recommend Free Flight to others. Thank you Free Flight!