When we entered the shop yesterday with a flat tire, we were seen and helped immediately and the issue of a defective tire tube was identified and fixed within 15 minutes, which was great! Also friendly service from the technician.
I’ve had such a great experience with this bike shop! Everyone is always incredibly helpful, especially Daniel and Cole. They’ve really taken the time to help me learn more about road biking and make sure I have everything I need to be successful and confident on the road as I prepare for my first Ironman 70.3.
They’re always happy to answer my questions, and if they don’t have something I need in stock, they’ll order it for me. You can tell they genuinely care about their customers and want to help you succeed. I’ll definitely continue coming here for all of my biking needs!
Eddie was so patient, and explained everything about the fitting process in detail. The technique lesson was also for detailed and easy to understand, even for someone who had never ridden a tribike before.
The staff there are very helpful and attentive to detail. Willing to spend as much time as needed to explain whatever questions there are and volunteer information that they think you might need.
My salesperson, Art, was so patient and helpful from start to finish. He was so knowledgeable and made the entire process of getting my new bike so easy.
Art was extremely friendly and patient as we went through several bikes before I picked out the one that I wanted. I did a parking lot demo ride on 3 bikes to help determine comfortable frame size and desirable features. They had a good selection to choose from as well. I was in between a large frame and an extra large frame so I spent a little more time seeing which one would work better for me. I’m very happy with Art and am also happy with my new Trek.