Fresh Air - Thunder Bay Googlemaps

   2168 Reviews
710 Balmoral St
Thunder Bay, ON P7C 5V3
8076233800
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Recent Reviews:


After 3 years and 6300 kms riding my Gazelle Ultimate C380 ebike, my Bosch motor unit malfunctioned. Fresh Air technicians identified an electronic issue, took the initiative to consult with Bosch and managed to obtain a new unit with installation at no cost for me. The motor is phenomenally expensive and I certainly appreciate Fresh Air’s efforts on my behalf. I now have the equivalent of a new bike with its registered mileage again at zero. Much appreciated Fresh Air!

Good selection of clothing at all price points. One-stop shopping for everyone in the family.

The sales people are always pleasant and knowledgeable about products.

The young woman that helped us out was very friendly and helpful.

Also great customer service and gear, clothing, footwear all great quality!

Was all good

Customer service is second to none!

Great products Great service

Incredibly helpful and knowledgeable staff!

Top quality

Great selection - of so many products!

Awesome selections!

customer service is willing to go the extra mile to make the customer happy

Once again, a great service experience with the shop. The work was completed quickly, the parts were in stock and the price was reasonable.

Always good quality products and friendly helpful staff.

Great quality, huge variety,staff are always helpful and friendly.

You are local, knowledgeable and I feel safe shopping in your store! I bought what I will call a very fancy bike and you let us take it on a trial ride! We also love your clothing line and buy our runners with you each year

I am from Dryden and had a doctor's appt in thunderbay and brought my bike in for repair and the people at fresh air fixed up my bike while I was at my appointment. It was great service from the staff at fresh air to fix my mountain bike on such short notice. I am now looking forward to going for a ride this afternoon. Thank you Fresh Air

Great customer service. They accommodated me, knowing I was from out of town. Love the clothing.

My bike was repaired quickly and efficiently. The tech were very kind and experienced and the repairs were completed on time and the bike rides perfectly?