I brought my bike in for a flat tire fix. The guy fixed both tires in under 15 minutes. I was SO impressed! Jax continues exceeding my expectations with everything from service to your employees helpful attitudes!
Came in to buy a new saddle and handle bar grips. Met John who was very patient and knowledgeable. Left with the products and a nice feeling of having been instructed by an expert. The prices weren’t bad either so a great experience alltogether!
My issue was diagnosed before I could be input as a new customer at the front counter. The warranty issue I came in to fix was completed perfectly. The previous store I went to about this issue did not remedy the situation and it escalated to the point of bike failure. The warranty work was done quickly and when I arrived at the store the tech took all the time I needed to answer my questions and along with questions I had about another bike.
Nice Work!! And right in my back yard.
Thank you Fellas........see you on the trails.......
Bought three Trek Mountain bikes from you guys over the past decades and had periodic service/repairs done as well. You guys always have my back when I needed anything. Always appreciated.
Doug Watson
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Clear about what needed to be done to my bikes for service. Tech showed the issues and gave me brand choices for the replacement parts. Friendly staff and turnaround promise was met.