Finally fixed my bike like new. Very happy with performance of bike. don’t bring your bike when Princeton opens up. You’ll have a long wait. The time it was going to take to be repaired could have been explained better but because of the excellent results and the bike working perfectly I’m very happy.
Jay's is simply the best bike shop anywhere.
Friendly, fast, utterly professional, well-stocked, and they care about people moving their own bodies about under their own stream, not just cluttering up the planet with yet another SUV.
The salesperson and owner were very patient with me and answered every question I had. They were very helpful during the delivery of the bike as well, including assisting me in getting it into my SUV to take home. (too far for me to ride home!) They did not try to sell me anything I did not need.
I had an excellent experience buying my Trek FX 2 from Jay Cycles. From the very first phone call, the team was responsive and helpful. They had the bike assembled and ready for me by the time I arrived, so I could immediately take it for a test ride.
The entire purchase process was seamless. After deciding on a few accessories, everything was installed and I was ready to go in less than five minutes. The staff were knowledgeable, patient, and genuinely kind, making the experience enjoyable from start to finish.
If you're looking for a Trek or any of the other brands they carry, I highly recommend Jay Cycles. They provide outstanding customer service, make the buying process effortless, and truly help you find the right bike. I'll definitely be returning for my future cycling needs.