They are very helpful! I brought in a race bike that has been collecting dust in the garage for 6 years. I had the “Longmont tuneup”. Needless to say my bike looks brand new and ready for racing!
The staff were amazing. They took on repair of two of our bicycles and worked diligently to get them repaired even though the parts were rare and difficult to find. They have obtained a customer for life because of their commitment to service,expertise and willingness to go the extra mile even when they didn’t have to.
Honest, capable, familiar folks. I treat my bikes poorly but do my best to fix what I break; they do a marvelous job making up for my mistakes and repairing my errors!
I’ve also gotten my last 4 Treks from this group!
The best bike shop,with good honest people working there. The owners are just awesome people, decacated to making sure you get the right bike and gear you will use. Oh yeah then there is Hazel!!!
Excellent help and guidance from Cali and Pepe on a previous visit. They helped us understand our many options and were patient with our questions and decision-making process.
Balanced and authentic sales approaches versus sales tactics. Knowledgeable staff. Nice selection without having too many options. We’ve also use the maintenance department on two occasions and we’re very pleased. Location is easy. The hours are accommodating. The prices are market fair and my favorite part is locally owned and not a franchise.
The service department is knowledgeable and the customer service is awesome! You can trust that your bike will be maintained properly and you won’t be sold something you don’t need. Highly recommend!