Maplewood has been my bike shop for years. Sales is very knowledgeable and helpful. Service always takes the best care of my bikes. I have a 3 hour drive to Maplewood but find their ability to meet my cycling needs is well worth it.
All employees are very helpful, knowledgeable, and courteous. Stewart who did my fitting has a lifetime dedicated to the sport of cycling and is precise and extremely versed. Thank you all!
John was incredible at explaining the different components of the bike and how they worked. He was patient in walking me through what items I needed as a first time bike buyer and even installed my bike rack for me.
John Davis was so helpful and professional. He helped me get the bike (a heavy E-bike) out of the car, quickly found the problem and repaired it, and then talked to me about E-bike racks.
I really appreciated the one on one service and friendly attitude.
I brought my 11 year-old Trek Domane road bike in to get a diagnosis on an emerging metallic-sounding vibration problem... and to make a service appointment (at a future date) accordingly. I wasn't expecting it to get fixed immediately, but Chris rebuilt the rear axle/freewheel on the spot and resolved the entire issue (while giving the rest of the bike a quick once-over and adjustments)... all within 30 minutes!! Incredibly helpful.
I still maintain that Maplewood Bicycle is absolutely the best shop I've worked with in 40+ years of cycling, having resided in multiple areas around the U.S.
Erin on staff was incredible. She helped us find the perfect bike for my wife and I by fitting us onto multiple bikes. She was incredible knowledgeable as well. We will definitely be back in the future.