All of the staff at Mole Hill that I have encountered have been kind, professional and always willing to help. Most of our interactions have been with Jordan and he is always friendly, quick to respond when repairs are needed, and shows the utmost professionalism. He also advocated for my son to ensure the company we purchased his trike from took responsibility for their part and honored their warranty. I’m very grateful to Jordan and everyone at Mole Hill Bikes for their service, professionalism, and overall kindness in everything they do!
They are very knowledgeable and take their time with you and let you ride the bikes and they also help to recommend the right bike for you. Very wonderful people.
I purchased my mountain bike there in 1998. I've taken it in several times over the last years for service. They have a great service department and I've always done a great job. I would highly recommend them if you're looking for a new bike or even an e-bike.
Bought a wonderful new bike. Had a battery issue. No problem just replaced u der warranty. They stand by their products and know their bicycles. Wonderful business
My middle schooler had outgrown his bike, and two friends recommended Mole Hill Bikes to us. The staff member was helpful in finding the right size bike, pulling it for a test ride, and loading it into our small vehicle. (He showed us how to reattach the front tire.) My middle schooler's comment when we got in the car, "That was easy." He likes the design and ride of his new wheels, and I'm glad that he has a bike to ride again. Many thanks!
Great shop for service and accessories. Walked in for service on new bike and was taken care of by Jordan on the spot. Love the bike inventory (albeit tempting!) and selection.