You carry an array of equipment, bicycles, clothing, shoes. Everything concerning bicycling and the customer service is excellent on each and every visit
Service was great. I will say it took a little longer than I expected to have the basket and bell put on my daughters new bike but they still took care of it for us so I apprecite it.
Everything all in one place, quality products, Professional, knowledgable, friendly staff with time to assist with all the info and details. Thanks Joe H and David for their time and sharing with my recent Trek purchase. All good, much appreciated. Thank you.
Personal service from people who know the products they’re talking about. Any service after the sale is always top notch. I never feel like I’m being pushed to a particular product… just the gear that fits my needs. I wouldn’t go anywhere else.
Eric, at the Coit and Campbell location, helped me with a warrantee claim on my bike and the resolution was great, swift (within about 1 week), and professional. He was kind and really wanted to help me get this issue resolved. Thank you so much for having him on your staff. He made a frustrating situation into a fantastic experience in service and caring.
Richard in the service department went above and beyond. I’m grateful you employ efficient, kind, knowledgeable employees. I brought in a tire to be replaced shocking how fast he fixed it on the spot and was in tune with my needs as a customer.
The gentlemen helped me with a flat wheelchair tire from a broken valve stem. My exact stem wasn't in stock, but they found a work around using a French inner tube with a different valve stem. They explained how to use it with an adapter and sold me an extra so I wouldn't be out of commission in the future if the other inner tube has problems. They also showed me a couple of pumps to air the tires up well. Bringing my husband back to decide which one he likes best.