Everyone at the Rochester bike shop has been very helpful. They are concerned about your concerns and you’ve always been very kind and respectful and their communications
I always appreciate the expertise and quick service at your store! I have had a bad run of flat tires lately but I can always count on the shop to address them quickly and thoroughly. I have also had some major repairs on my bike there, and those have also been handled professionally and effectively. I trust and appreciate the people who do that work there. Wish I knew his name right now so I could give him some props here, but there is a young man with a big black beard who is always professional and does exceptional repair work. He always talks through the issues and offers different options. I am always happy to see him when I come in because I know my bike will get expert care!
Prompt service, knowledgeable mechanics. The store had my parts in stock so my service was really quick and I got a very good explanation from the mechanic