Everyone is very friendly, patient and helpful any time I come in! As a woman walking into a bike shop can be a little intimidating sometimes so I appreciate being able to ask questions and learn.
I came in to ask a few questions about an e-bike I was considering buying. The staff member helping me (Tish) was very knowledgeable and took the time to answer all of my questions. She encouraged me to try out a bike which led me to purchase one similar to it. When my bike was ready, I was given a demonstration on how to use all of its features and allowed to ride it around. Any questions that I had were answered before I left with my bike. I am very happy with my purchase.
This store was terrific in helping me fix my bikes. I needed both tires changed, and despite it being 25 minutes from closing time and the store busy with other customers , they fit me in!
thanks so much.
Staff are knowledgeable and very customer focused. They completed my tuneup/repairs within timeframe we discussed and I am very happy with how my bike turned out. Exceptional customer service!!
I also felt like they had a nice selection for bike accessories.