I've been coming in for years and the staff is always amazing. They are kind, knowledgeable, and creative (I have a very old vintage bike and the mechanics are always game to find solutions).
I ordered the wrong part, that you did not have in stock. I called the store to tell them, and while they did check if another supplier had the part, I found one at another shop. I called back and they happily did a return for me.
Great customer service. Will definitely check Ridley's before any other did my cycling needs
Ridley is always staffed with polite, friendly, professional bike enthusiasts. I know I'll get honest answers from people who just love to bike. I recently needed a few fixes on my ebike, and everything was explained, and then fixed up in record time.
Steph was very knowledgable and saved me money recommending the appropriate tires for the application rather than the ones my son wanted for aesthetics.