All employees there are very knowledgeable about the bikes they sell. We bought 2 Trek verve 4 on Jesse's recommendation and we are pleased with them. The peddle assist gives some help making the ride less strenuous but still gives some exercise. Jesse also helped me to get the proper rack for my car. The other employee ( don't remember his name) put the rack together and put it on my car also loaded my 2 bikes. We took a 40 mile drive with the bikes on the rack and didn't have a single issue with either the rack or bikes very pleased with it all and would definitely recommend them.
Friendly knowledgeable staff from the beginning of choosing the right bike for my size and needs to recommendations of tires for what I want to do with my bike. Always very friendly service and great communication.