Always enjoy a trip to Scott’s, it’s usually just for small things but i like seeing what bikes they’re stocking. Everyone working is always helpful and willing to chat about my projects!
I always get the team at Scott’s best efforts to help fix, upgrade and learn about best components for my bikes. They are riders themselves and share what they’ve found works best for their customers. Their customers are treated as part of their bicycle community.
We wanted to buy our 3-year-old a bike and a helmet. We were greeted at the front and were helped to find the perfect sized bike. Then we were helped finding a helmet that fit. We had to go through several helmets before finding the right one. They were patient and knew a lot about the products. It was a great experience and we’re really happy with our purchases!
Friendly staff, listened to my needs, recommended the right bike, and didn't try to oversell. Honest about capabilities, possible upgrades, and how it matched to my situation and plans.