My bike's brakes needed to be repaired. Sharp checked to see if they were still under warranty and sent it off to be fixed. No charge to me! They are always very helpful and knowledgable!
Matt and his tech Devon I believe is his name was very helpful and accommodating for the distance I had to travel to have my bike worked on. They were able to get it done within an hour.
Devon, sorry if I have the name wrong was very helpful and explain to me how my pedal assist app works so that I know how much battery life I have in my shifting and he also installed an extender battery for me to take away my battery anxiety. Thank you again.
I recently brought in my son’s Santa Cruz for a repair. We decided to have Sharp perform a full inspection along with replacing a few parts I knew were needed.
When we picked it up, we were impressed by how far they had gone above and beyond. They repositioned the gear shifter and dropper post, realigned the grips, offered to shorten the bars at no additional cost, and addressed several other details to make the bike safer and more comfortable. They also took the time to explain everything they had done so my son could understand it, and what he should watch for moving forward, all at a very fair price.
There are several bike shops in the area but I’ll be going to Sharp exclusively from now on.
This is the second time we have purchased from Sharp. Each time the Sharp team has been great, answered our questions and helped us pick the right bike. Very good, personal service.
They sell high-quality bikes, which I verified through research. However, more importantly, they took the time to figure out our needs and to make sure we made the right decision on the bike.