Garrick put a great deal of time and effort trying to resolve my ski boot issues, asking many questions and explaining potential issues related to boot/liner design and options. He is extremely knowledgeable and meticulous; a true professional.
I came to Steiner's for a new ski boots fitting. My feet are wide, so they had to spend the time to find the right boots and really took 2 hrs to do what they are really good at. They have ample hour and half time for the fitting and even when next customer came for their fitting time, someone else started taking care of him. I really appreciate their time and expertly placed questions to do the right fitting.
Way to go Steiner's. Thank you, can't wait to get on the slope!!!
Peter Sabla
Boot fitting with Sherry and Gary is always a treat. They take the time to do it right and try to help where they can on the financial aspect. It’s always a good fit for my kids.
Garrick provided INCREDIBLE service and I felt like I got the best fitting experience I could have. He took his time and let me talk through exactly how I felt even if I could not perfectly articulate it, and he seemed to understand what I was saying every time. I never felt rushed and I was extremely satisfied with my purchase and the service.
They were great - knowledgable, thorough, spent a bunch of time making sure we had the right fit and boot for my needs as a professional ski patroller.
Deeply informed staff offering careful, thoughtful service, especially when customers are prepared to spend significant dollars on quality equipment. It needs to match the customer’s needs and actually fit their body to really perform. Maybe you can get it cheaper elsewhere but the service commitment behind a Steiners sale is worth the upcharge. It’s what it’s all about at the end of the day, right, not just spending the least.
Sherrie and Gary were so helpful and knowledgeable with our boot fittings. They asked good questions, were thorough in their evaluation, and never pressured us. Thank you!