My experience with Trek Land O Lakes has always been extremely pleasant. When I take my bikes in for service the work is done quickly and the staff is very friendly. In fact, their staff is more friendly and helpful than another business I deal with.
Great store to deal with! I traded in my 2023 Trek Domane for a 2027 Domane+. They swapped over the parts to the new bike in a very timely manor while I waited. Got good instructions on the bike also.
This Trek store is, by far, one of the best bike shops I've ever visited! The staff is incredibly friendly, welcoming, professional, and always willing to help. I've been coming here for a couple of years now, and I honestly wouldn't go anywhere else. Even though there's another Trek store much closer to where I live, I'd much rather drive 30 minutes north just because of the amazing customer service here.
They also have fantastic rental prices on their e-bikes, which is another huge plus! It's rare to find a place where the staff consistently makes you feel so welcome and appreciated. I can't say enough good things about this location and its amazing team. Highly recommend!
The bicycle shop has a very nice friendly atmosphere. It's like visiting old friends. The staff is very attentive, professional, extremely helpful all the time and extraordinarily knowledgeable. Your products are moderately priced and high quality. Your services affordable.
Jacob has been our regular contact but all of your people have been good. I appreciate that you had parts to retrofit to my classic Schwinn. I like supporting local businesses.
From the minute we walked into the store we felt welcome and well cared for. All of the staff were kind and patient while we selected a tricycle for my husband who suffers from Alzheimer's Disease. And ... what could be better that to have the trike delivered right to our door?!?
I know many of my neighbors also use the Trek store for their biking needs and I can certainly see why. Will always use them for purchasing and maintenance of our bikes!