Jason was incredibly helpful, professional, accommodating... but above all, very friendly! After attempting to pack and ship my bike with several other companies, Sussex Bike and Sport Shop did IN ONE DAY what the others could not (or would not) do! Thank you, great job!!
Personally, I like the privately owned independent bike shop! Jason is extremely knowledgeable about Service and repair and no pressure in any purchase you might want to make. All work is done by him at this time. He works quickly and efficiently to get the job done if he can while you wait. I highly recommend him. I have brought several friends to have him service their bikes and they’ve been extremely happy.
A+. Sussex Bike & Sport couldn't have been a better experience. Jason was extremely helpful through the entire sales process: listening diligently to what I needed, helping me make a good selection of a bike (taking into account my budget and riding needs and never applying pressure for an upsell or anything like that), communicating extremely well in respect of timelines for build and delivery and then being extremely accommodating for pick-up timing spending a good amount of extra time when he didn't have to in order to ensure the bikes were set up and fit well. Again, could not recommend this business any more highly.
The products are great but more importantly the service is exceptional. I have been a loyal customer for about 20 years, and I wouldn't go anywhere else.
Always the very best service and merchandise from Sussex Bike and Sport. Jason is so knowledgeable and helpful. We are always 100 percent satisfied. I highly recommend this merchant for quality service and products