Bill doesn't hesitate to share his wealth of knowledge. Whether you're a pro racer or a weekend hike & biker, he chats like he's a neighbor or an acquaintance at a party, all the while, gathering information to understand what your goals are so he can make recommendations that ensure you're happy with your purchase. No pressure. No hard sales. Don't be intimidated by the fact that it is a cycling shop. Don't go to Walmart. Go to Bicycle Connection!
Excellent customer service. Took my bike in and they had it ready the next day. They also cleaned the bike - it looked brand new! Ready to head out to the NCR Trail to get it dirty.
I have been a customer of Bicycle Connection for many years. Every time go into the store the staff is tremendously helpful. Their love for all things cycling is clear in all they do. They make every effort to get the right equipment and maintenance needs without overselling unnecessary products and services. If you want a biking store you can trust, Bicycle Connection is it!