The Broken Spoke Googlemaps

   2636 Reviews
630 Water Street
Port Townsend, WA 98368
3603791295
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Recent Reviews:


Wonderful kind and competent people. Always helpful and friendly. Great inventory for all that you need.
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I am appreciating that you're a local Trek dealer with quality products. I appreciate Pete's knowledge and experience of bicycles, components and his willingness to share what he knows and be of assistance. I appreciate the long term stability of the store and its committment to the local community. Lastly I appreciate the work of the store mechanics with modern bike components including electronic shifting and tubeless tires. The store has a friendly, can-do feeling. One gets the impression that the employees are treated well and glad to be there.
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Friendly experts. Quick and reasonable service.
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Pete was very helpful in guiding me through what I needed, what size helmet to get, the differences between various products. I was very pleased with my visit and will return again.
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A friendly, capable local bike shop!
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It was great working with Pete on the rear part of the bike that was smashed in an accident. He repaired it without any evidence that it had been crushed in just a few days.
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Your store is filled with friendly and helpful people. No pressure, avno hurry, just a purely pleasant experience. I'm looking forward to having such gracious support with my new e bike.
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Personal service
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Always a pleasant, courteous staff. Knowledgeable, unpretentious and professional!!! My go to for gear, repair, service and real solution based advise. I own several bikes and they service all of them.
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Never disappointed with The Broken Spoke. Excellent and fast service reasonably priced. Great combination! Highly recommend.
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Superb customer service: friendly and repaired my wheel while I waited. Highly recommended!
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Awesome team. All so helpfull
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The products are fine and dandy but what makes the products shine are the people who are always ready to give you a hand with bike questions. My wife and I always refer to The Broken Spoke for products and assistance with our bicycles their shop. Mark Weller
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Friendly, competent staff and excellent quality bike rentals of the latest Trek models.
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Great experience buying i bike from them. Staff is great.
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Excellent staff, new equipment
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Independent shop open and responsive to service whatever brand and rider comes through the door. Saved my vacation riding by diagnosing and fixing an unusual problem on a brand they don’t sell. Jumped on it right away and provided recommendations beyond the scope of the fix. Great service!!
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Super easy experience here, very helpful staff. I dropped a bike off on a Monday evening for repairs and it was ready by Friday morning. They're always very nice and efficient, it's always a pleasure coming in
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Friendly. Knowledgeable. Reasonable prices. Work is completed quickly. And staff are always willing to pump up my tires when I pop by. Whenever folks ask me where I take my bike when it needs work, I always recommend you guys.
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Friendly and thorough service! Price is right.
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