The products are fine and dandy but what makes the products shine are the people who are always ready to give you a hand with bike questions. My wife and I always refer to The Broken Spoke for products and assistance with our bicycles their shop.
Mark Weller
Independent shop open and responsive to service whatever brand and rider comes through the door. Saved my vacation riding by diagnosing and fixing an unusual problem on a brand they don’t sell. Jumped on it right away and provided recommendations beyond the scope of the fix. Great service!!
Super easy experience here, very helpful staff. I dropped a bike off on a Monday evening for repairs and it was ready by Friday morning. They're always very nice and efficient, it's always a pleasure coming in
Friendly. Knowledgeable. Reasonable prices. Work is completed quickly. And staff are always willing to pump up my tires when I pop by. Whenever folks ask me where I take my bike when it needs work, I always recommend you guys.
We rented bikes to ride the Olympic Discovery Trail from Port Townsend to LaPush. Staff were helpful with trail advice and set up of our equipment. There is an excellent selection of merch in the shop. Bicycles were in excellent condition (seemed new) and completed the tour with absolutely no problems. I highly recommend Broken Spoke for rental and services.