I loved the communication and help from the staff. Bryan helped me purchase my first bike as an adult and it couldn’t have gone smoother! The service is unbeatable and the deals / discounts are the best and make absolute sense in both business and consumer standpoint. Very refreshing to deal with businesses like such.
Everyone was super knowledgable and very friendlyy. My bike is in perfect condition after stopping by for some much needed TLC. Services are a little more expensive than I anticipated but that is a reality of shopping local and I am willing to pay a little premium when I know they are doing it right. Peace of mind tax.
The Hub does an excellent job of servicing your bike in a very reasonable amount of time. After owning my bike for 24 years, I still get basic tune-ups at no cost.
Everyone was nice competent and patient. The repair service estimate was accurate w/o any surprise charges and the service was performed in a timely way.
Love to get a free check up on the bike I purchased there.
Good info given for an upgrade to my E bike with an extra battery.
Fast and friendly service.
Great customer service and knowledgeable staff. They take care of riders from any level of expertise and always go above and beyond to explain their inventory based on the customer’s needs. Also have fair prices and a laid back vibe!
I came into the store anxious about finding a rear rack to fit my old Trek MTB and the panniers I own. Fisher calmly looked at the bike and the rack and decided it would probably work. He took my bike in and worked on it right away. I appreciate his professionallism and expertise!
Hometown bike shops are << the best >> and The Hub provided excellent customer service getting my bike rejuvenated and me back riding. Thanks Sarah, Fisher, and Brian and see you for the next tune up!