Products and service are great. Service is done in a timely manner and if they don't have what I'm looking for they get it into the shop in short order.
Ski and Bike Shop staff are incredibly friendly, knowledgeable, and helpful. I appreciate their professionalism and understanding of everyday circumstances that bring customers into their shop. I've especially appreciated their curiosity when I come to their store -- they listen and ask follow-up questions to ensure they know the underlying challenge I'm trying to solve.