Trail Bicycles LTD Googlemaps

   4415 Reviews
GST #813 007 341
Courtenay, BC V9N 9C3
2503342456
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Recent Reviews:


Very helpful people, had the parts I needed and found something I had been looking for for ages.
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Kind, timely, and excellent service!
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Very knowledgable and helpful
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Jeff was able to find the perfect bike for my needs. He went beyond expected and had another bike owner lend me her bike for a test ride. I am enjoy my e bike and feel confident that if I need any additional service Trail Bikes will be available.
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Fair prices, very professional and accommodating.
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fast and friendly.
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The repair was quick, the actual cost was below the estimate, and communication from the repair show was timely. Trail came recommended by several friends, and this first transaction absolutely did not disappoint.
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Service team did a great job. Not only repairing the flat on the spot - so we did not have to return a different day to pick it up- they also provided education on the proper air pressure for the tires.
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Courteous and friendly staff. Listened to my needs and provided input on the installation process.
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Had a maintenance issue on short notice for a bike prior to a ride, and they found time to take the bike in, fix it, and send us on our way. It was most appreciated!
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They know what they are doing and friendly and want to please .
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Efficient, friendly
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Ollie was awesome, the store wasn’t busy and he answered all my questions. Biking isn’t my main hobby so I have a lot to learn and he explained it all well. Love that you guys have a kids bike trade up program, will absolutely be getting our kids bike from you guys.
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Fast, friendly, great value
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Very friendly and quick service when I needed it (on a bike from another retailer). Did not try to upsell at all, and got me on my way quickly.
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The service and help from The knowledgeable and friendly staff is why I go to Trail Bikes. I like a place where they remember my name and they keep my bike running well. Wait - maybe i need to buy another bike! lol
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Friendly and helpful
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Always 10/10 service at Trail Bikes!
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You guys were absolutely amazing. Thanks for reassembling the e-bike that I did a terrible job of doing myself lol. 10/10 customer service, will definitely be back.
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The staff are super friendly, helpful and knowledgeable. They have quality gear and pretty much everything you need. What more can you ask for….
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