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   3021 Reviews
1062 Dandenong Road
Carnegie, VIC 3163
03 9571 0239
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Recent Reviews:


Recently came from the USA to participate in Ironman 70.3. My ballista helmet was cracked during the flight and Ruby, along with the rest of the team helped me get a new replacement helmet. Also gave me excellent information about expected conditions of race day helped me with selecting a pair of gloves. Race day was a success and completed the race comfortably without being cold or overheats. Ruby represents and uphold Treks value and commitment to customers and the quality of their products! Thank you again for making my race possible. Shiang-Yu C.
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I find he team at Trek Carnegie are always helpful. Last week I needed a new Garmin mount. The mount I wanted was not in stock in the Carnegie store, but John kindly offered to collect it from another store. Problem solved, saved me $20 and got a few free laughs.
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Very friendly and knowledgeable staff. I will definitely be back. Trek Carnegie was recommended by a friend and they were 100% correct.
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Very helpful advice.
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Great advice & care The team at Carnegie - Scott , Louis , Alfie & Ruby are fantastic
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Always good service, great parts and experienced and helpful personnel.
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Customer service is outstanding. Alfie is a real asset to the team.
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I received fantastic service at Trek Carnegie, the staff were very friendly and helpful answering questions and directing me to the bike best for me. They remembered each time I returned to the store and were quick to help out. I'm very happy with my new bike and that I was able to have features like a dropper post at an affordable price point.
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The team work exceptional hard to provide the best outcome whilst managing cost
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Great customer care.
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Always great service and support from the team at Trek Carnegie. Lewis’ guidance when ordering the bike was really helpful and really appreciated the team getting the bike ready immediately upon arrival at the shop so I could take it away on a planned bike trip.
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Good product good service
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Alfie
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The service was very helpful and our Grandson loves his new Red Trek Bike Helmet
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good quality
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Always good service and friendly people that remember you. It’s nice to support a local business and I’ve b en buying my bikes there and my Children’s bikes etc since they were small more than 20 years ago.
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I I was seen very quickly after arrival , the advice I was given made sense and the salesperson was happy to demonstrate the bike light outside for me, so overall a good buying experience. If you share this review publicly just use my name as Peter S.
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Great
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Good follow up on a prior service, including discussion of a problem I was having with my bike and likely causes. The problem is fixed but will also keep an eye on it for a recurrence.
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I like the product, but the service I had was fantastic
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