Great experience with Trek Bicycle Hoppers Crossing. The team was really easy to deal with and everything was done fast. Friendly, helpful service from start to finish. Highly recommend!
King was fantastic! He was incredibly knowledgeable and made sure we chose the right bike for my 12-year-old son. As a keen rider himself, his passion for cycling really shows. We appreciated the time he took to explain the different types of bikes, and my son felt confident and happy with his choice. If you’re unsure what bike suits you best, ask for King at Trek Hoppers Crossing
Compared to other bike stores in the area, the staff at Trek actually acknowledged me and were more than willing to assist me. Staff were knowledgeable, approachable, all questions answered and all problems solved. We came through a few time to try out the bikes and sizes, there was never any issue or judgment with us doing this. Upon placing an order, the communication and updates were fantastic.
The service is always on point and everybody is willing to help you. The store atmosphere is always good. Weather your talking to Tom, King or Alex they are all very knowledgeable and will go out of there way to assist you
Knowledgeable staff, great products, but showroom requires a little bit of a warmer feel. They ought to have some TV'S displaying tours & maybe some music in the background.
When you walk in it is dead silent, not very welcoming, doesn't have an exciting feel about it