Friendly, knowledgeable staff and quality bikes. I now own a Trek mountain bike and gravel bike and they are awesome. Nicest bikes that I’ve ever owned.
They didn't have an item in stock but they were able to order it in, it came very fast, and they notified me as soon as it arrived. Dan + team are always very helpful!
Well the products are similar on the internet and at other competitors. However the sales staff was polite confident and knowledgeable and not pushy to make a sale.
I appreciate the hands on service Trek Aurora provides. You can run a number of ideas by them and they are really knowledgeable & current when it comes all things bicycle which helps you make more informed decisions. They can also provide alternative recommendations that meet or exceed you expectations.
The staff member who helped us was very friendly and encouraged my daughter to try the bike. He were also very patient in helping us choose the right helmet. We had a wonderful shopping experience, and my daughter was very happy too!
Trek bikes and Bontrager products are some of the best out there. The staff at trek Aurora are extremely knowledgable and helpful. They don't talk down to you as if you know nothing about bicycles and they agreed to explaining things. Keep up the good work everybody