There was a problem with the bike; I went there, and they were very attentivethey took it in immediately and returned it the next day at no charge. It was quick and hassle-free.I was really happy with the service and would definitely recommend them to everyone.
Everything. This Trek Bike store is absolutely the best. My family bought 4 new bikes from them 7 years ago and during Covid we literally rode around 15-30 miles per day. Trek has kept them like brand new with great services.
Cris is outstanding bike technician who helped me with my bike's flat tire and also aligned the front derailleur which was slightly off. Cris is always very helpful and has a great demeanor to assist customers. I would rate his service 11/10. Thank you Cris for helping us and keeping our spirits and passion high about bike riding.
Trek bikes are a good quality bicycle in many respects. Mine in particular is lightweight yet durable with seamless gear shifting. I would recommend these bikes to anyone from beginner to advanced biking.
Our bikes hadn’t been used in a couple years , our service had expired by a few months - they honored our service request and I purchased another one - bikes were ready in 3 days / look like new and they helped me load them on my hitch bike rack!
I have found a genuine interest in my biking satisfaction by Chris at this Trek location. He is knowledgeable, helpful, and always enthusiastic to help.