The person who helped me out was very friendly and knowledgeable. She inflated my tires and helped me get the needed supplies for an adventurous. I am doing this weekend.
We love our Verve bikes. So easy to ride and comfortable. We just had our one year tuneup. Dropped off our bikes on the way out of town and picked up on the way back. They made things so convenient.
The team in Huntersville is always willing to help and answer any questions I have. Their customer service is absolutely outstanding. I truly appreciate their knowledge, professionalism, and willingness to go the extra mile. Highly recommended.
Nice staff.I have rarely seen staff walking out the store to help customer pull his bike out of the car.
My bike' s brakes had an issue which needs replacement, Trek got it done as promised, overall satisfied with the service.
Thanks
I purchased a Marlin 6 bike. I experienced great customer service from the people at the store. They were welcoming, very well informed about the bikes, and made sure that I left with a bike that fit me and how I plan to use it. I never felt like I was being “upsold”, and they answered all of my questions. Very happy with the experience and the bike.