Trek of CLT South Googlemaps

   4322 Reviews
12194 Johnston Rd.
Charlotte, NC 28277
7046195802
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Recent Reviews:


Well of course Trek is top notch, but I could not possibly be happier with the owner of the store (Charlotte) who helped me pick new shoes and pedals, then had the shoes transferred to my local store for me. He talked to my wife about 15 minutes in reference to a new bike she wants. Then when I came to get the shoes they were on sale! The sales lady was super friendly and a big help. Is Trek…. A little expensive? Sure. But you get what you pay for. And to be honest, I’m willing to pay a little more for wonderful customer service.

Ansil (sp) is just so helpful. All questions got answered, and he helped me immediately. He’s so honest - and was willing to explain what the problems were. It’s nice to know the customer service is still taken seriously with some organizations.

People are friendly knowledgeable and helpful.

Ange was very knowledgeable about the bikes. She was also very personable!

Fast, friendly, timely.

Service is great. Staff is super friendly and really good at what they do.

On time and great customer service

The personnel at TREK is the best. Very knowledgeable, listen to your concerns and follow through. They work with you every steps of the way. Great Customer service

Knowledgeable and timely service. High quality products

Jesse was very helpful and the service was extremely quick. We came in to get a bike for my son for his birthday. They had to build it and we were able to pick it up within an hour.

These guys went above and beyond their needed call of duty. Very pleased with the service and the pricing. … highly recommend them.

The service is great the staff is great and are always willing to help. I've been there several times and everybody has been outstanding

Prompt, courteous, knowledgable, helpful.

Always a great experience!

Prompt servicing with reasonable pricing

Friendly staff.

The care concern and dedication of all the employees.

Very good bike and service, high recommended.

Easy access to store

Great advice meant it was a quick sale.