The personnel at TREK is the best. Very knowledgeable, listen to your concerns and follow through. They work with you every steps of the way. Great Customer service
Jesse was very helpful and the service was extremely quick. We came in to get a bike for my son for his birthday. They had to build it and we were able to pick it up within an hour.
What I like best are the people that work there. They actually know what they're talking about. I had a question about bike locks and the guy in the store broke everything down for me with great detail. I went to a different store and asked about bike locks and the employee from the bike department didn't know anything about any of the locks. The difference was apparent. For my bike needs I'm only going to go to Trek of CLT.