First of all I have owned 3 Trek bikes and have always loved the product. The second thing is the people at the Trek stores are knowledgeable and a good at understand the needs of customers.
In less than an hour my electric trike was fully turned up and the rear brake problem was fixed. Excellent service and both Rory and Paul were polite respectful and provided great service.
I recommend this shop to anyone the has an electric bike no matter what company builds them.
Randy Hey
Rory and the whole staff at trek Robinson are exceptional! I would recommend them to anyone who needs any kind of bike repair! Great service at a great price. They recently tuned up my 40-year-old bike and now it rides great! It is fantastic to deal with people who take pride in their work!
Excellent selection.
I love the no hassle exchange policy. I got the wrong size, but was able to exchange for smaller size with no hassle what so ever.
Was a very postive experience. Would highly recommend to anyone.
Paul,Rory,andSuz were great.answered all my guestions,which was a lot.The manager also helped a lot,but I forgot his name. I appreciate quality and that is why I decided to purchase the bike.
The staff member who helped us was super helpful and enthusiastic! You can tell that he really enjoys cycling and shared his knowledge - I’m new to the sport. I was able to test different frame sizes out to see which was the most comfortable. He discussed the differences between the models and didn’t pressure me into buying and gave us plenty of time to make a solid decision. This Trek store was the third bike shop that I’ve been to and was by far the best service I’ve received. Luckily, they even had the bike that I wanted in stock so I was able to leave with the bike that same day. The gentleman also showed me how to take the front wheel off to easily put it in my car and helped us load it. I’m so glad we stopped in! 10/10
Rory was professional, friendly and knowledgeable. Answered all of my questions, and went above and beyond in repairing my tires. I’ll be back next time I need anything for my bike. Thanks!