Cheerfully welcomed when I arrived. Promptly shown an item similar to what I had previously owned, and a perfect fit for what I needed. Was on my way in minutes.
Service was great...........
The Trek bike pump i bought not a big fan.
It's not as smoooth and easy to use as my old Bontager pump.
Maybe because it has both valve stem adapters on it ?
Great service and fair prices! Took my bike in for a tune up and decided to purchase a new bike. The owner was fair in his trade in price even though the market was in his favor - very please with the outcome and professionalism from all the staff there. I recommend everyone in market for tune up and or replacement bike go see this team!
Extremely friendly and knowledgeable staff answered all my questions and concerns. Confirmed that I will continue to take all my biking business to Trek.
Communications were very clear on what the process would look like to evaluate my frame and talk with Trek. Costs were communicated up front once process was settled on. Staff were extremely knowledge and also friendly, so I had no worries leaving my bike there or about the work they’d complete.
Fantastic staff!
John Rodriguez was super friendly, extremely knowledgeable and made it very easy to choose the best bike for my needs. I will absolutely cone back here again for my next bike!
This is the only store I trust to work on my bike. I have been coming for years and have always been treated fairly and timely. The staff and owner both love to share their bike knowledge and experiences to encourage people to bike. Regardless if it’s an e-bike or not, it’s biking outdoors. A bad day on the bike is always better than a good day in the office…..though I will admit my bad days on a bike despite rain, wind and cold are very very limited. Try biking in a downpour with no wind at 75 degrees……you hear nothing but the rain and the rain cools you off.
Incredibly friendly and knowledgeable staff that goes the extra mile to make sure you are taken care of whether you are newbie or a seasoned/loyal Trek customer.
Best in class business, bicycles, and equipment! No need to look any further!
Racine Trek has first class products. What I really like is the service that provide, both to my bicycles and to me as a person. I enjoy every time I go into the store!
The sales people are very knowledgeable and take the time to explain the differences between the bikes. They listen to you and ask questions about what you need/want and help you decide what is best for you. The service is great!
We purchased Electra E bikes at the Trek store in Racine, Wisconsin. The bikes are comfortable, solidly-built, and fun to ride. John and Michael are knowledgeable and give great customer service.