As always, the gang at Al's is the best. Whether I'm needing them to adjust something on my bike of I need quick item, they are very friendly and helpful!
Great customer service. All staff is friendly, offers really good tips for all bike questions I have, and I feel is always looking out for the customer first. Would recommend to anyone who needs a bike or needs to have theirs worked on.
Excellent service and friendly and helpful staff. Love this place and would highly recommend for future purchases and service. Al has a lifetime maintenance check up for all cycle purchases.
Everyone at the store was very helpful and detail oriented concerning all of the options on our new e-bike. I cannot say enough good things about this store and its employees.
Best shopping experience I have ever had. I went in with 1000 questions and they were all answered so well that I left with a bike that day. I had no intention of buying a bike for another month or so but it just felt right. I will recommend this to all of my friends and try to get them into the hobby.
I have an Allstate Warranty for my ebike to cover the cost of repairs. My ebike was having power issues and although the warranty company would cover the cost for repairs, it has a complicated process to obtain reimbursement. Fortunately, Jeff was very understanding and accommodating with ensuring that all the documents had all of the information that Allstate requires for approving reimbursement. On top of that, Jeff also ensured that the needed repairs were completed perfectly. I can't say enough about how well I was treated by Jeff at Al's Bicycle.