They took care of tuning up my 13 year old grandsons bike after he rode it like a 13 year old boy for a couple of years. It is not a top of the line bike but they took care of it and me like it was. They are my bike shop moving forward.
Communication could have been better. I was told the job would take "a day or two," and I had to call after two weeks to check on the service. It wasn't critical that I have my bike during that time, but I wondered what was going on.
I had them do a first and they came through with flying colors
Putting solid tires on my wheel chair without the install tool, I am sure it was a pain.