The repair on my bike was done professionally with good correspondence on the status of the repair and associated parts delivery. I have found the shop to have what is necessary for the bicycles I have purchased from them. They ask questions that help determine what is necessary and are cost aware and provide choices accordingly. I don't hesitate to take my bike as they return it to OEM condition after the repair.
I enjoy seeing John when I enter the store. He is always pleasant and cordial. The service is always quick and efficient. Yes, I would recommend the store to a friend. Keep up the good work!