Wonderfully clear and concise customer service. Made the experience of purchasing a bicycle for the first time wonderful. I have and will continue to recommend.
Friendly people, great service. They quickly diagnosed what caused my flat tire and removed and replaced a previously poorly installed (by someone else) innertube. Got me back on my bike excursion quickly. Saved my weekend plans.
Michelle did a great job answering all of our questions and helping our 5 year old feel comfortable on a bigger bike. She gave him the confidence to try as well as some good tips for me as I support him learning to ride. We came home with a great used bike that he looks forward to riding!
I recently had a problem with my bike under warranty. Trek and Bicycle Cove went above and beyond my expectations to honor the warranty and get me back on the road again. I highly recommend Bicycle Cove!!!
We liked that you took the time to answer questions and give us the benefit of your experience and expertise as we made decisions about which bicycle would be the best for us. We didn't feel pressured and were given time to make the best purchase for us.