The products are varied, accommodating both in town, touring, road and e-assist bikers. Service is very knowledgeable, professional and friendly. I left the store with product, services, a smile and more knowledge than when I came in, a rarity.
I love the friendliness of Bike World. Steve and the rest are knowledgeable and helpful. Yesterday they put sealant in my flat tire. In five minutes, I was back on the road. (I really do need to remember to do this myself!)
The people at Bike World are very knowledgable! The staff is friendly and helpful, and they all have fun personalities. They know their stuff and take the time needed to help you make informed purchases.
Overall - this store has had some good longevity with employees. They know me and my bikes and never have a confused look when I ask them specific questions.
Friendly choosing options for a bike I wanted to use to compete in triathlon and just to kick around town with. I got great help and took 25 minutes of my try time, not whole bicycle, but the bike was great. Good advice and a good bike.
10/10 experience. Steve and the team at Bike World Ames made the entire RAGBRAI charter process incredibly easy. Communication was clear, check-in was organized, and everyone was friendly and helpful from start to finish. It’s obvious they care about cyclists and go the extra mile to make the experience stress-free. I highly recommend Bike World Ames to anyone looking for a reliable, well-run RAGBRAI charter. I’ll definitely use them again! 🚴⭐