I moved to TC 2 years ago and every time I walk in for service, someone is super-helpful and talking me through the situation. I was here for just 1 week, when I needed help with my son's rear shifter. It had gotten bent the day before Bike week at camp. Brick wheels told me to come in (mid-summer...peak season I'm sure), and they changed it on the spot. He was riding the next day. This week, I had some questions about a rear derailleur jumping. Kip was super helpful, stopped what he was doing and showed me how to adjust the cable tension. Your service people are consistently top-notch. I want to spend my money at Brick Wheels because of this consistency.
Brick Wheels has been my go-to bike shop for over 18ys. Services have included buying a new bike, a car rack carrier, new helmet, clothing and bike tune ups. Each encounter has been seamless, and the staff is helpful and courteous. Keep up the good work guys. Glad you are here in TC.
Tuck Maxwell
Brick Wheels handles quality products and the personnel are knowledgeable in describing them. The service techs are top notch. Levi really knows his way around bikes!
All staff were great, especially Connor !
My Trek needed some parts that were very
hard to find. Connor helped me work through
the issue and got me back on the road !
I have been a loyal customer of Brick Wheels from the beginning when it was located on 14th Street and have been happy with everything I have ever purchased and rented as well as the service. Recently, the service department rebuilt the back wheel on my cherished mountain bike. It developed a flat too quickly. I brought it back, the service guys immediately took it apart, found the problem and fixed it. I very much appreciate that kind of integrity and care.
I have recommended Brick Wheels to countless friends and siblings over the years.
I have purchased 3 Trek bikes here. The folks are easy to work with and always helpful! They get my bikes fixed up quick and I get lots of tips from them about my bike. Great place to shop for a bike!