Had a wonderful experience at Brick Wheels. Matt helped me get ready for Winter I needed new cross country skis boots and poles. Matt was so knowledgeable and gave me choices and recommendations after he listened to what kind of skiing I'd be doing. Best experience!! Brick wheels had great selection.
Beverly Jody
A very pleasant consumer experience with Chad and Eric, who helped a mechanically-ignorant individual (me) fix his bike. Couldn’t have been easier, more cordial, or a better value. Really appreciate this crew and their efforts. I’ve been a Brick Wheels customer since I was a kid (got my first real bike from there one Christmas), and have had my most recent Brick Wheels bike since 2001. Also got my vehicle rack and kayak cradles there. This joint is and has been part of the fabric of TC, and these folks are great standard-bearers of the brand. Recommended!
I really enjoyed interacting and receiving advice from your sales people, particularly Matt (?). He actually made me feel better about the Iceman at my age (77) when I learned he had done it over 20 times before. It will be fun.
I moved to TC 2 years ago and every time I walk in for service, someone is super-helpful and talking me through the situation. I was here for just 1 week, when I needed help with my son's rear shifter. It had gotten bent the day before Bike week at camp. Brick wheels told me to come in (mid-summer...peak season I'm sure), and they changed it on the spot. He was riding the next day. This week, I had some questions about a rear derailleur jumping. Kip was super helpful, stopped what he was doing and showed me how to adjust the cable tension. Your service people are consistently top-notch. I want to spend my money at Brick Wheels because of this consistency.