The staff is very friendly, courteous and knowledgeable. They stock a large selection of bicycles of all types. They also have a large inventory of bicycle parts and accessories. Also, they will load and unload your bike into your car or truck if you need help.
I appreciate you taking on the task of fixing my bike even when I did not purchase it from Capps. I also appreciated that Koltin picked it up and delivered back to my home when the job was completed. I do want to say that Koltin is a very nice young man his personality and look is absolutely perfect for his position. Thank you and I am sure to be doing business with you again. My next bike will be from Capps.
Quick service! I rough my electric bike in for a tire change and I could have waited on it but my husband had already made arrangements to pick up later.
It is a good thing when the bike shop crew knows your name. They do a great job keeping me rolling down the trail. They have been great in supporting my bike adventures (RAGBRAI, shipping my bike by plane and multiday bikepacking trip) and giving me confidence to try something new.
The service is excellent it really is. I have purchased several bicycles from them and s*** happens to me and my bicycles and Chris and the guys always get them fixed back up.
I have always enjoyed my visits to Capps. They treat me like a customer yet like a bike family member. I don't always know what things are called, however I have never been treated like I didn't know.
My recent visit, I purchased a beautiful Trek Marlin 5. I ride 5 miles to work every Monday and Wednesday morning, and totally love the ride.
Shifting to 5 and 6 seems rough, so I'll bring in for a checkup when I'm in town again. Look forward to the awesome visit.