Outstanding communication and willingness to help. I brought in a bike they didn't sell to get a tune up for my son who uses this bike to train for soccer. They listened, they cared and provided solutions that weren't outrageous. Had the bike fixed and ready in 24 hours. 100% Will be purchasing our next bike from there.
The team at Trek is always on point with knowledge and professionalism. Never trying to sell what you dont need and my bike always seems a little faster after I pick it up!