Eddy's Bike Shop - 4 Googlemaps

   6231 Reviews
2820 Bishop Rd
Willoughby Hills, OH 44092
4409432453
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Recent Reviews:


Very friendly employees with a high level of customer experience and expertise. I recommend them to everybody I know that needs bikes, accessories, and service.
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Very friendly staff and they really take the time to walk thru any questions or concerns you may have. The service turn around was very fast and good work.
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Service department is very knowledgeable and responsive. Particularly off-season when their backlog is low.
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Very knowledgeable, helpful in finding exactly what I was looking for. Staff was great. Ordered my part and received it in a reasonable time. Would highly recommend them for anything bicycle related
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The group was so helpful on our last visit. They did the work quickly and we took the bike with us when we left. We will be back for their winter bike checkup.
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I do like your products of the service is always good. I think with new products when somebody purchases a brand new bike or 800 $900 or more you should give some kind of a one year warranty on all repairs at least that much. There seems to be no warranty and I don’t know why that is but thanks. Keep up the good work love the products the location and the service.
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⭐⭐⭐⭐⭐ Outstanding Service from Start to Finish! I brought my recently purchased, pre-owned bike to Eddy’s Bike Shop with an issue that needed diagnosing, and I couldn’t be happier with the experience! From the beginning, the staff was incredibly knowledgeable, courteous, and professional. They took the time to listen, understand my needs, and make thoughtful recommendations that were genuinely suited to me and my riding goals. Not only did they diagnose and repair the problem, but they also helped me with a proper bike fit, new pedals, and getting everything set up so I could confidently hit the trails. They even gave my bike a beautiful cleaning! It looked absolutely fantastic when I picked it up! What impressed me most was the genuine care and personal attention I received. Even though I hadn’t purchased my bike from them, they treated me and my concerns with such kindness, patience, and professionalism. I never felt rushed, and I truly appreciated their guidance and expertise. They’ve certainly earned my trust and my future business. I’m so grateful for the wonderful experience and excited to get out and ride! Thank you, Eddy’s Bike Shop! You’ve gained a loyal customer!
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Eddy's is terrific. Joe was personable, professional, helpful, responsible and responsive. My chain dislodged from the drive train on my Trek Verve 3 E-bike (purchased from Eddy's last Spring, 2025) while on a 40 mile ride on Thursday last. It was the first failure of any kind in two years of riding now just miles shy of 4,200 miles (two seasons). Joe determined the possible cause, outlined some options and advised thar the repair might take, depending on parts availability, 7-10 days. That was Thursday. On Friday, the next day, Eddy's texted reporting my bike was ready. Fixed and serviced in just over 24 hours! Super service for sure. Not what I expected or should expect. But thankful none the less. I've purchased four bikes from Eddy's over the last 40 plus years (three for me and one for my wife). I've always been pleased with the sales associates, the service personnel, the cleanliness of the store (Bishop Road in Willoughby Hills) and the selection of bikes and accessories. I'm 84 years old and, while I'm not a betting man, I'd guess that my Trek Verve 3 E-bike is the last bike that I'll buy because I expect this Trek bike to last me at least four or five years. In short, the Trek bike will likely outlast my body. Thank you Eddy's!!
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Doug Foley. Very knowledgeable and best bike mechanic I've ever worked with
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Great job on repairing my Trek road bike
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The Service team listened carefully to my concerns and incorporated that along with their experience in successfully diagnosing and fixing the problem. I will be using them for my bike service needs in the future.
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I run a mobile bike repair service as a retirement hustle, so when I turn to Eddy's, it's usually on something very specialized and brand specific. My most recent experience was a warranty job on my Specialized globe Haul LT. There was apparently a factory service bulletin on the battery mount. There was a repair kit from Specialized and they replaced it and it has worked fine since. Communication was fantastic. PRO TIP: Don't buy a cheap E Bike. You'll go broke on the service, if you can even find somebody to attempt it, and your cheap ebike will wind up on the curb in a year. My cargo bike is a workhorse and it was great to have it fixed correctly, and in a timely fashion.
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Eddie’s bike shop never disappoints. It’s the only place in CLE I’ll buy bikes or have them serviced.
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Everyone was so helpful and kind- didn’t realize how much my bike needed a tune up until I brought it in! The improvement is amazing- and thank you for being so very thorough!
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Joe and Zak did a nice job of fixing my Trek and got me back on the road quickly.
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Always friendly and knowledgeable at a reasonable price. I always bring my bike needs to Eddy's.
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Most of the staff was patient, friendly. The bikes seem like good quality.
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Service was completed promptly and service people were friendly and professional
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Nice, knowledgable staff.
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The mechanics at the shop fixed my problem quickly.
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