These folks are great communicators, professional, and do amazing work. The turnaround time was fast. They were also in general, friendly and nice people!
I came in only with questions. The service rep was extremely helpful. Which I appreciated. In the end I bought 2 tools perfect for the task I was about to do on my bike.
Top quality customer service. They took the time to get every detail of my bike needs and wants while also recommending their expertise along the way. When making a large purchase like this they for sure know how to treat the customer and I would recommend them to anyone in need of any bike purchase or service.
Whoever was helping us(store manager?) was very helpful finding the Epicenter branded bibs that my wife likes and chatting to me about front loader cargo bikes.