Friendly, courteous and very professional staff. I came in for routine maintenance and they were very helpful in getting the parts and service that needed to be done and didn't push any unnecessary products or services that I didn't need. Cameron helped me out the inspected my bike and explaining carefully what he saw and what needed to get done.
The retrospec trek bicycle is quality since manufactured in San Diego and the service is fantabulous with Jax staff having such a compassion for cycling and extremely knowledgeable
They were all so genuine hearted and this was greatest gift to our hearts since wanted my birthday gift from husband to be him being cancer free , healthy & happy
But you made his heart smile with him purchasing the bicycle that made my birthday more special this year
Thanks for xtrs kindness with this bicycle purchase journey
Outstanding!
My second bike with Jax-Irvine. First time was what brought me back. Second time was just as fantastic. Both Dave and David were awesome in helping me take the right steps to upgrading my riding experience.
I felt very confident in their expertise, and friendly demeanor in helping along the decision process.
Thanks guys!
Good service on the assembly, it was very well done. However, the bicycle tires need to be inflated more—I noticed it when my son brought the bike home; as soon as he sat on it, the tire went flat right away.
Great product selection and super helpful workers! One of the workers went above and beyond to ensure that my new bike fit properly in my vehicle and even got a cardboard box to protect the frame.