First and foremost the honesty and customer care. The staff is very knowledgeable and always makes me feel welcome when I go there and helpful with any questions I have. I can’t speak highly enough of the quality of service I receive with every visit.
Salesmen was very helpful, informative and pleasant to deal with.
He explained all features of the bike and able to take it for a ride around the area.
With his recommendation and liking the Trek product I believe I should be happy with my choice
Thank you.
Very helpful/pleasant staff. 10/10 would recommend.
I didn't ask the name of the young man that helped me. (Very rude of me) Despite my rudeness, he was very helpful and informative.
I bought a new-to-me used bike that was in great shape. He switched out my bike seat for me. Removed my bag rack from my old bike at my request.
My daughter and I went riding that same day. The bike worked great and felt like new. The brakes and gears worked perfectly.
I truly believe him when he said the gentleman who worked on the bike spent way too much time on it.
I came in with a flat tire on my Trek e-bike. They took my bike right in the service area, fixed the tire then did a few small services on the bike, including greasing the chain. They did this all in less than 20 minutes for $28 which I thought was a very good price. This is my first service there and it won't be my last. I highly recommend them!
The guys at Marty’s in Randolph are always ready to help when I have a problem with my bike. If it can be fixed quickly, they will address it right away.
Tim did an excellent job doing his job. He is a very committed and knowledgeable employee. I would have mistaken him for the owner if he was a little older.