Knowledgeable and friendly staff, high quality bikes with a good range in the shop to see. Competitive prices but with person centred advice. I came into the shop to look at a certain bike, Michael Coleman suggested a different one that suited me better. Everyone else in the shop I dealt with was also very helpful.
Really pleased with my purchase, thank you
As on previous occasions, when my bike needs a service or a repair, I receive a professional service from the team. They will be my first choice next time my bike needs a repair.
Well equipped shop with friendly helpful & knowledgeable staff.
I liked being told on my first visit that I was free to browse but staff were there to help if I needed any.
All in all - everyone I dealt with were pleasant, likeable and helpful.
Excellent customer support provided whilst buying a new bike for my son, who has rapidly outgrown his last bike. Expert knowledge on which bike size and frame is suitable and likely to offer the best value for money and future growth potential.
I very recently bought a new bike from Mike Vaughan Ltd in Kenilworth. The staff who helped me make my choice were very knowledgeable and took the time to make sure I had all the information I needed to make a decision. When I picked the bike up they made sure it was the right fit and made some minor adjustments for me. All in all excellent advice and service. Would highly recommend.
I've used Mike Vaughan's for at least 30 years, this time it's was my ebike, I wanted somewhere i could trust to get to the bottom of things, I now have my bike back and feel confident it is sorted,great service which kept me informed along the way good or bad news, Always looks after our RLSCC club members too!