Bike mechanics are best in the business and customer support and service is outstanding! Best bike shop I've been to. Highly recommended for all your biking needs.
The people we dealt with were very professional and great in providing accurate and helpful information to ship bikes. They also did not try to upsell us. Great customer service.
I think the NBX staff is super knowledgable and customer focused. We took our bikes in to have some minor adjustments done. And they took care of the issues quickly and without charging for extra things that we didn't need. We've been using NBX for 6 years now and have been super happy!
Matt has been an invaluable resource in helping me purchase my new bike! He is extremely knowledgeable and was able to guide me through the buying process.
The staff at NBX were fabulous...my granddaughter needed some accommodations to her bike to make it safer for her to ride. The staff were not only helpful but genuinely committed to make sure that our experience was top notch.
Love NBX and the staff who are bikers themselves. They know what needs to be done and how to get it done quickly and at a reasonable price. Highly recommended NBX.