I just picked my bike up from servicing it and I couldn’t be happier. Jayson and the service team always make sure that my bike is ready to go. Thanks!
Max was so helpful and patient! We interfaced with both the Columbia and Irmo stores and found all personnel knowledgeable and so kind. We purchased 2 e-bikes and are happy with them. Looking forward to a long, happy relationship!
Chuck was awesome to work with! He fixed my son’s Merlin and offered us the best customer service. It is very unusual to get that kind of five star treatment anywhere. He explained everything to me and treated me like family. I’ll definitely be back and will happily refer anyone to you.
Back in July, I was helped by a young, tall brown skinned, patient man on a Sunday afternoon. I was in need of the correct spin shoes as I'd recently started attending spin class regularly. He was friendly, informative and extremely patient with me. I purchased the top brand, and he kindly adjusted the bottoms for me to ride that Tuesday. The shoes have enhanced my ride, and I've referred other ladies to Outspokin Bicycles. Thank you for your time, patience and knowledge. I will return.
-[FIRST NAME REMOVED] G.
Spin Class Newbie
Reasonably priced services. I was never pushed to agree to unnecessary service add-ons. Staff are responsive, know what they’re doing, and are polite and attentive. -Laurel