James was excellent in giving information and not being a pushy salesman/trying to up sale me on things I didn’t need. He helped me make an educated purchase and and was a wealth of knowledge
Great service from a small local business. Had two bikes in for service that were purchased from Outspokin Bicycles at the irmo location. One of the bikes is an older Trek model purchased new around 8 years ago. The staff addressed my list of concerns and told me what needed to be addressed and what did not need attention at this point in time. Great staff, great service.
The brake pads were exactly what I needed. Service department helped me to make sure I have the right ones and how to break them in. I did exactly what they said they were perfect. Thanks
I like the commitment to servicing my bike and on time delivery. The people, the assistance in selecting accessories, and frequent communications are the best. Will be life long customer and will refer all looking for a good bike.
Service & product, along with customer support. This is the first bike I’ve bought since I was a teenager, the salesperson explained to me what type and size I needed based on what I was going to use it for. He got me exactly what I wanted and needed.